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Sustainability

Our Impact on the Economy

We acknowledge the impact of our business activities and the importance of achieving a practical balance of optimal financial performance, responsible stewardship of our environment and the well-being of our community.

Corporate Governance And Ethical Practices

We Are Committed To Uphold The Principles Of Sound Governance And Ethical Business Practices That Have Been Embedded Into Our Group’s Working Culture To Ensure Accountability, Transparency And Integrity Across Our Operations To Maintain Our Stakeholders’ Confidence. Our Integrity Initiatives Are Upheld By Our Group’s Code of Conduct and Ethnics for Directors and Employees, Anti-bribery and Anti-corruption Policy And The Whistle Blowing Policy.

These policies have been made known to our employees via internal circulation, in house awareness trainings and electronic version which are available at the Company’s website. In addition, all directors and staff have signed the declaration forms to indicate that they undertake to comply with the relevant Anti-Bribery and Corruption laws and best practices.

Direct Economic Value

One of AMTEL Group’s financial objectives is to pursue a sustainable business growth and generating long-term value for our stakeholders. We have a viable business that contributes positively in strengthening the Malaysian economy. The economic value generated from our operations has been equitably distributed to the stakeholders such as suppliers, employees, financial institutions, investors and tax authorities. Our financial performance over the past five years is summarised.

 

Details of our business, products and services and economic performance for FYE 2023 are discussed in our Management Discussion and Analysis and the financial statements.

Customer Satisfaction

Customers is the main pillar of our business ventures and key driver behind our business success. As such, engagement with customers is important for us to build a long-term sustainable partnership and business relationship.

AMTEL’s primary focus is to offer innovative yet quality products and services. We ensure that our products and services have gone through market feasibility studies and are equipped with sustainable features that take into account market demand and relevant regulatory requirements. Therefore, getting customers feedbacks and having regular customer interactions via discussions, email communications and factory visits are key elements to our business growth.

Our ICT segment continues to invest in research & development activities to ensure that our products and services remain competitive. Some of the activities include:-

• Cost-down, improved design by reducing wastage and energy consumption;
• Safety improvements by integrating more features into various products;
• Automation of services such as data collection, notifications & alerts; and
• Compliance to recognised standards & certifications.

Product Certification and Quality Management

AMTEL pledges in providing our customers with products and services of the highest quality and reliability. We are committed towards continual quality improvement to remain competitive in this emerging industry where technological advancement is fast-growing.

Our subsidiary, Amtel Cellular Sdn Bhd (“AMCSB”), has established a dedicated in-house team which oversees our overall quality control and assurance under our Quality Management System.

In 2011, AMCSB was approved by Lloyd’s Register Quality Assurance Limited for the certification of TS16949 Standard and subsequently upgraded to the certification of IATF 16949:2016 in year 2018 (subsequently renewed in 2022). This certification is testimony to our dedication in terms of quality towards our automotive clients in Malaysia and other ASEAN countries.

Sustainable Supply Chain Management

How effective and efficient our supply chain works affects our operations. We work closely with our principal partners, sub-contractors, local and overseas suppliers to ensure that the materials and services procured conform with the standards, law and regulations relating to environmental, occupational health, safety and labour practices.

We incorporate ethical practice, environmental and social considerations in developing a transparent and fair procurement process with our existing and potential suppliers and vendors. We always give priorities to locally sourced supplies in order to help boost the local economy.

We conduct stringent evaluations of suppliers and sub-contractors prior to engaging their services. Their performances are monitored and reviewed regularly to ensure that sustainability is preserved. Our procurement and logistic team conduct regular visits and meetings at suppliers’ factories to ensure that their pricing is competitive, credit terms are fair and delivery is always on-time. We also constantly interact with our suppliers via phone calls, email communications and virtual conference calls to update on delivery schedules, products quality, rejections etc.. To minimize any potential disruption in supply chain, we share and exchange regulatory updates and latest industry information with our suppliers and business partners on a regular basis.

Green Technology Division

Under the National Sustainability Agenda, the government has been largely supportive in terms of building our local Electric Vehicles (“EV”) industry to reduce our country’s carbon footprint.

As our ICT segment primarily serves the local car manufacturers, we have also set up a Green Technology division within the Group. This division is responsible for delivering sustainable products and services catering for the mobility sector. Starting with our EV charging equipment, we have lined up a few more EV-related products and services which we target to gradually introduce to our customers as well.

While the contribution from this division is still minimal at this moment, we expect our EV-related products and services will augur well with our customers’ offerings in coming years.